How important are ‘soft skills’ for job hunting through a recruitment agency?

LinkedIn’s Global Talent Trends Report¹ found that ‘92% of hiring professionals say soft skills matter as much or more than hard skills’. This is equally true when using a staffing agency!

Which soft skills are job agencies looking for?

This depends on the company the employment agency is putting you forward for. The National Careers Service² says “Employers will be looking for people with soft skills that fit the culture of their company.” Any recruitment agency or temp agency will look for soft skills that match their client’s culture.

So how can you show a staffing agency that you have improved these skills?


Management, Sales or Customer Service training can develop the interpersonal skills job agencies ask for. There are lots of online options for training courses, or you can speak to any job agencies near you to ask for help. Headhunters will look for evidence of training you have completed, so make sure to highlight these soft skills when you speak to a recruitment company.


Volunteering allows you to demonstrate problem solving, leadership and communication among many other skills, as well as showing employers and headhunters your passions and interests.

Volunteering doesn’t need to be done outside the office either. Try volunteering to help on new projects at work outside your role to show your employment agency you have gained exposure to new skills. A recruitment company may even put you forward for more senior roles because of this.


By attending networking events you can share knowledge, skills and tips with members of your professional community.

You can also network using employment agencies near you. Any recruitment company or temp agency will have connections and events you can get involved with – just ask!

Speak to recruitment agencies near you

Remember, if you’re looking for a new role The Recruitment Crowd is a staffing agency in Leeds with experience in developing and showcasing soft skills for our candidates.

Get in touch with our Leeds HQ on 0113 457 3760


¹ https://www.linkedin.com/business/talent/blog/talent-acquisition/soft-skills-are-hard-to-assess-but-these-steps-can-help

² https://nationalcareers.service.gov.uk/careers-advice/how-to-develop-your-soft-skills

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